Academic Advisor

Half technician, half storyteller: that's the Academic Advisor Mass General Brigham is searching for, and Self-Motivation is where the story starts. Plainly put, Mass General Brigham wants 4 years of Self-Motivation, will pay $54,000 - $78,000, and expects you to own the result.

Key Responsibilities

• Contribute to process improvements that boost efficiency and reduce waste
• Partner with peers to troubleshoot issues and share practical knowledge
• Represent Mass General Brigham professionally with vendors, partners, and customers
• Keep records, systems, and shared files organized and up to date
• Resolve customer concerns with patience and a focus on outcomes

What You'll Bring

• The kind of empathy that makes hard feedback land softly
• Real curiosity about why Mass General Brigham customers do what they do
• Pattern recognition earned across many general engagements
• Willingness to relocate to Canton, OH, or to make remote work

At Mass General Brigham, the bias-to-action Canton crew believes general should feel boring and reliable, never thrilling and fragile. A mid-level engineer and a director debate Facilitation ideas on equal footing in our Canton standups.

This mid-level role pays $54,000 - $78,000 and comes with structured mentorship designed to sharpen your Problem Solving and Cultural Awareness over time.

Fresh interview slots opened up this week for the Academic Advisor search.

Make Mass General Brigham your next answer when someone asks where you work, and apply now.