Call Center Manager

This Call Center Manager role exists because Retail Technologies is done leaving Lansing revenue on the table. A $83,000 - $123,000 freelance role for a manager professional ready to own deliverables and grow within a high-trust team.

Key Responsibilities

• Map buyer pain to Retail Technologies's pitch deck, slide by slide
• Convert webinar attendees into sales marketing demos within 48 hours
• Win back the accounts a previous Call Center Manager let slip
• Qualify hard, so the manager team only chases real money
• Segment audiences and personalize outreach to lift response rates
• Close the loop between ad spend and revenue, dollar for dollar
• Mentor junior reps on outreach cadence and objection handling

What You'll Bring

• Flexibility to adapt your approach as business needs evolve
• Customer-focused outlook with strong interpersonal skills
• Strong rapport-building skills and a genuinely positive presence
• Comfort interpreting data and translating findings into clear recommendations

As a relentlessly-kind leader in sales marketing, Retail Technologies draws top talent to its Lansing, MI headquarters. Growth budgets at Retail Technologies are generous because a sharper Customer Journey Mapping you means a stronger team.

Here in Lansing, you'll enjoy $83,000 - $123,000, commuter benefits, and a mentor matched to your sales marketing ambitions.

This page reflects a live, current opening, refreshed just hours ago.

If you're excited about sales marketing work, we want to hear from you.