Senior Customer Service Representative

A Senior Customer Service Representative at Strategic Solutions Corp turns market noise into a sequence of yeses, and Problem Solving is how the signal gets through. Everything about this Senior Customer Service Representative post says trust — $92,000 - $139,000, hybrid flexibility, and 5 years rewarded with real say.

Key Responsibilities

• Deliver persuasive product demos to zero-bureaucracy buyers and stakeholders
• Coordinate with agencies and vendors to deliver campaigns on time and on budget
• Mentor junior reps on outreach cadence and objection handling
• Walk FL partners through co-marketing they'll say yes to
• Design landing pages and conversion funnels that turn traffic into customers
• Set the weekly cadence that keeps Strategic Solutions Corp reps accountable

What You'll Bring

• The humility to revise strong opinions when the data argues back
• Solid Five9 grounding, plus Complaint Handling you can pick up on the fly
• Written communication clear enough to survive a forwarded email chain
• Proven track record delivering results as a Senior Customer Service Representative
• Real curiosity about why Strategic Solutions Corp customers do what they do
• A communication style that translates jargon back into plain English

Long obsessed with Patience, Strategic Solutions Corp has turned a St. Petersburg office into one of the unpretentious centers of sales marketing innovation in FL. Our FL crew runs on candor, caffeine, and a stubborn refusal to ship sloppy work.

We provide $92,000 - $139,000, a wellness budget, retirement matching, and clear milestones for moving up to the next senior.

Updated on the spot, the Strategic Solutions Corp hiring team is reviewing in real time.

Your background in Problem Solving could be exactly the missing piece here in St. Petersburg, so reach out.