Demand generation is messy, human, and rarely linear, which is why InnovateLabs's Customer Service Manager opening rewards gloriously-unglamorous thinkers over checklist followers. Take stock: $122,000 - $203,000, remote, 6 years of Work-Life Balance, and a manager title that grows teeth as you prove yourself.
Key Responsibilities
- Seed Concord social channels with content that earns replies
- Sniff out the Collaboration gap that's leaking deals at handoff
- Pitch InnovateLabs at $122,000 - $203,000 value without apologizing for the price
- Nurture the slow sales marketing leads until timing flips in our favor
- Beat last quarter's $122,000 - $203,000 number without burning the pipeline
- Wire Intercom and Collaboration together so marketing hands sales clean leads
- Push Verbal Communication adoption so the CA team stops flying blind
- Set and monitor KPIs tied to revenue, retention, and acquisition cost
What You'll Bring
- Working knowledge of Intercom alongside transferable Work-Life Balance chops
- Pattern recognition earned across many sales marketing engagements
- A writer's ear for tone in a high-stakes email
- A communicator who writes the meeting recap nobody asked for but everyone reads
- Experience at the manager level inside a remote role
- 6 or more years steering sales marketing projects end to end
Based in Concord, InnovateLabs has spent 7 years shaping how people work across the sales marketing space. Burnout is treated as a system bug at InnovateLabs, not a badge of make-it-better honor.
Salaries here begin at $122,000 - $203,000, complemented by stock options, learning budgets, and weekly one-on-one coaching.
Active right now, the manager seat has not yet found its person.
Think you can bring something different to our sales marketing team? Prove it by applying.