Customer Success Manager

Selling isn't about pressure here; TechForward's Customer Success Manager earns trust in Tupelo and lets the deal close itself. What makes this TechForward role different is the ownership; the $80,000 - $130,000 and contract hours are just the entry fee.

Key Responsibilities

• Hand marketing the field intel that sharpens next quarter's ads
• Build and nurture relationships with prospects across the Tupelo, MS market
• Run point on trade shows and pop-ups throughout MS
• Brief the Customer Success Manager team on what's working in this week's market
• Chase down warm referrals before competitors in Tupelo get the call

What You'll Bring

• Comfort defending a recommendation in front of skeptics
• Working understanding of both Live Chat Support and Gorgias in real-world settings
• Self-direction that survives a quiet Slack channel
• Strong analytical and problem-solving capabilities

We are TechForward, a slow-to-anger sales marketing company headquartered in Tupelo, MS. Mistakes get dissected for lessons at TechForward, never weaponized in your next review.

We combine $80,000 - $130,000 with flexible remote work, paid volunteer days, and clear opportunities for advancement.

This one is current, freshly dated, and very much hiring.

The Customer Success Manager position won't stay open forever, so make your move while it's live.