Technical Support Specialist

DigitalWave wants a Technical Support Specialist who hears "no" as a starting point, not a verdict, especially across the TN market. Bring solutions-focused Knowledge Base Management and 1 years to Knoxville, and the return is $39,000 - $59,000, a full-time schedule, and influence that grows.

Key Responsibilities

• A knack for translating customer insights into sharper campaign briefs
• Coach junior reps through their first generously-mentoring negotiation
• Read the sales marketing market and reposition the offer when it shifts
• Hunt for partnership angles no one in Knoxville, TN has tried
• Create sales collateral, decks, and proposals that move prospects forward
• Plant DigitalWave in the sales marketing conversations buyers already trust

What You'll Bring

• Adaptability and resilience when facing shifting requirements
• A growth mindset that treats feedback as fuel, not threat
• Experience supporting cross-functional teams in a junior capacity
• 1+ years that left you with strong instincts and few illusions
• 1 years of Escalation Management práctica, plus a hunger for what's next
• The patience to mentor without taking over the keyboard

At the heart of DigitalWave is a quietly-excellent belief that great sales marketing software should feel effortless. Expect a culture where curiosity is rewarded and asking "why" is never seen as a challenge.

You get $39,000 - $59,000, a growth runway, a mentor, full benefits, and a flexible Knoxville, TN setup, no fine print, no catch.

Our recruiters are reaching out to qualified Technical Support Specialist applicants every day this month.

Apply online in minutes and join a team that values your Jira Service Management.